Generalities
The following document establishes the Personal Data Processing Policies of the company QUIRÓFANOS EL TESORO S.A.S, domiciled in Medellín-Antioquia, with address Carrera 25 A No. 1 A Sur – 45, piso 4, Medellín – Antioquia and telephone 448 8057, In compliance with the provisions of Law 1581 of 2012, considering that for the development of industrial and commercial activities provided for in its corporate purpose.
QUIRÓFANOS EL TESORO S.A.S collects and manages databases of its customers, suppliers, employees, contractors and shareholders, and is therefore responsible for the processing of personal data, the company has designed the policy for the use, management and protection of personal data, contained in this instrument.
Through this document, accessible at the address Carrera 25 A No. 1 A Sur – 45, piso 4, Medellín – Antioquia and telephone 448 8057 and other means of communication established with the parties of interest for its publication and socialization, the policy of use, handling and protection of personal data of QUIRÓFANOS EL TESORO S.A.S, that it seeks to guarantee the protection of the Habeas Data right that every person has to know, update and rectify the information about him or her compiled and contained in files and databases of a private or public nature; This guarantees control and decision over your personal information.
This Policy applies to all personal data to which QUIRÓFANOS EL TESORO S.A.S access for the fulfillment of its missionary and complementary activities to its object.
With the implementation of the Policy, QUIRÓFANOS EL TESORO S.A.S It complies with the provisions of literal k) of article 17 of Law 1581 of 2012.
The purpose of the company when designing, implementing and disclosing the Policy for the Use, Management and Protection of Personal Data, is to try to guarantee employees, shareholders, suppliers, clients and contractors, the reservation of information and the securities for the treatment of the same, within the aforementioned regulatory framework and in compliance with the right of Habeas Data.
Definitions
The policy of use, management and protection of personal data is based on the applicable regulations on data protection (law 1581 of 2012 and decree 1377 of 2013), from which the following definitions result:
QUIRÓFANOS EL TESORO S.A.S, in the development of its commercial activities, it will collect, use, store, transmit and carry out various operations on the personal data of the Holders. In all Processing of Personal Data carried out by the COMPANY, the Managers, Managers and/or third parties to whom Personal Data is transferred must comply with the principles and rules established in the Law and in this Policy, in order to guarantee the right to the habeas data of the Holders and to comply with the Law obligations of the Firm. These principles are:
Rights of the owner of personal data
For all processes that involve the processing of personal data of customers, employees, suppliers, contractors, shareholders or third parties with whom it relates in the development of the activities planned for the fulfillment of its corporate purpose, QUIRÓFANOS EL TESORO S.A.S must take into account and inform said persons expressly and in advance, by any means by which a record of compliance can be kept, that in accordance with the Law, the Holders of Personal Data have the following rights:
The Holders may exercise their legal rights and carry out the procedures established in this Policy, by presenting their citizenship card or original identification document. Minors may exercise their rights personally, or through their parents or adults who have parental authority, who must prove it through the relevant documentation. Likewise, the rights of the Holder may be exercised by successors in title who prove said quality, the representative and/or proxy of the holder with the corresponding accreditation and those who have made a stipulation in favor of another or for another.
Cases in which authorization is not necessary for the processing of data held by Quirófanos el Tesoro S.A.S.
Quirófanos el Tesoro S.A.S can provide information to these people without the need for authorization from the data owners.
Duties of Quirófanos el Tesoro S.A.S with data owners
Personal data belongs to its owners, who have the power to make decisions about said data. Recognizing the foregoing, QUIRÓFANOS EL TESORO S.A.S will use personal data exclusively for the purposes permitted by current regulations and by this Policy, necessary for the fulfillment of the activities provided for in its corporate purpose. Consequently, QUIRÓFANOS EL TESORO S.A.S as responsible for data processing informs the duties in charge:
Purpose of the collection, processing and use of personal data by Quirófanos El Tesoro S.A.S
QUIRÓFANOS EL TESORO S.A.S, As a result of the execution of the activities foreseen in its corporate purpose, it accesses data of its clients, suppliers, contractors, employees, shareholders and third parties; which is intended for various legitimate uses such as:
Consequently, for the purposes described above, QUIRÓFANOS EL TESORO S.A.S, may, among other activities:
Authorization of the owner
To achieve the above purposes, QUIRÓFANOS EL TESORO S.A.S requires prior, free and duly informed authorization from the data owners.
This Cardholder authorization is a statement that informs you:
To obtain the authorization of the Holder, QUIRÓFANOS EL TESORO S.A.S To obtain the authorization of the Holder,
Procedures to exercise the rights of the holders of personal data
Queries
The Holder of Personal Data that appears in the databases of QUIRÓFANOS EL TESORO S.A.S, their successors in title, their representatives and/or attorneys-in-fact, those who have been stipulated in favor of another or for another, and/or the representatives of minors age Holders, may make queries regarding which are the Personal Data of the Holder that rest in the Databases of QUIRÓFANOS EL TESORO S.A.S
Queries will be answered within a term of ten (10) business days from the date of receipt of the respective request. When it is not possible to attend the query within said term, the interested party will be informed, stating the reasons for the delay and indicating the date on which his query will be attended, which in no case may exceed five (5) business days following the expiration of the first term.
These mechanisms may be physical or electronic through the mail [email protected] Whatever the means, QUIRÓFANOS EL TESORO S.A.S will keep proof of the query and its response.
Claims
QUIRÓFANOS EL TESORO S.A.S has mechanisms for the Holder, his successors in title, representative and/or attorneys, those who stipulated by another or for another, and/or the representatives of minor Holders, make claims regarding (i) Personal Data Treated by QUIRÓFANOS EL TESORO S.A.S that must be corrected, updated or deleted, or (ii) the alleged breach of the company’s legal duties.
These mechanisms may be physical or electronic through the mail [email protected]
The claim must be presented by the Holder, his successors in title or representatives or accredited in accordance with Law 1581 and Decree 1377, as follows:
QUIRÓFANOS EL TESORO S.A.S , before attending to the claim, will verify the identity of the Holder of the Personal Data, his representative and/or proxy, or the accreditation that there was a stipulation by another or for another. For this, you can demand the citizenship card or original identification document of the Holder, and the special, general powers or documents that are required as the case may be.
If the claim or additional documentation is incomplete, QUIRÓFANOS EL TESORO S.A.S will require the claimant only once within five (5) days following receipt of the claim to correct the faults. If the claimant does not submit the required documentation and information within two (2) months following the date of the initial claim, it will be understood that the claim has been withdrawn.
If for any reason the person who receives the claim within QUIRÓFANOS EL TESORO S.A.S is not competent to resolve it, he will transfer the claim as soon as possible to Management, and will inform the claimant of said referral.
Once the claim is received with the complete documentation, a legend that says “claim in process” and the reason for it, in a term not exceeding two (2) business days. This legend must be kept until the claim is decided.
The maximum term to address the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first finished.
Once the complete claim is received, a legend will be included in the database that says “claim in process” and the reason for it, in a term not exceeding two (2) business days. Said legend must be kept until the claim is decided.
Video surveillance systems
QUIRÓFANOS EL TESORO S.A.S, reports on the existence of security mechanisms adopted through the dissemination of video surveillance announcements on visible sites.
According to the above, QUIRÓFANOS EL TESORO S.A.S has a surveillance system installed inside and outside the Clinic.
What is considered image processing?
The processing of personal data has been defined as “any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion” in the case of images of specific people or determinable operations such as capturing, recording , transmission, storage, conservation, or reproduction in real time or later, among others, are considered as personal data processing and, consequently, are subject to the General Data Protection regime.
Authorization for the processing of personal data
It is understood that the owner of the information has given his authorization when it is in writing, orally or through unequivocal conduct, that is, those that do not admit doubt or mistake and that allow a reasonable conclusion that he granted the authorization.
Holders of personal data that are in a video surveillance zone will be informed through signs or notices implemented that will comply with the following content:
Purpose of surveillance systems
QUIRÓFANOS EL TESORO S.A.S, states that the information collected is located for security fines of the company, supplier customers, contractor workers, shareholders and third parties as well as the security of goods and facilities. This information may be used as evidence at any time before any authority and organization.
Disclosure of information
The access and disclosure of the images will be restricted and their treatment will only be by persons authorized by the Owner and/or by requests from a public authority in the exercise of their functions. Consequently, this information that is collected through the surveillance system will be controlled and consistent with the purpose established by the data controller.
Rights of the owner of personal data
Informatic security
QUIRÓFANOS EL TESORO S.A.S has implemented a strict compliance Information Security policy for all employees, focused on preventing unauthorized use and access to personal data.
QUIRÓFANOS EL TESORO S.A.S, makes a security and privacy statement in order to demonstrate and communicate its commitment to a business practice of a high ethical level and equipped with the appropriate internal controls.
In addition, it makes this statement to guarantee the commitment to the protection of the personal data of internal and external users of the company.
Responsible data protection officer
Any request, query, complaint or claim related to the handling of personal data, in application of the provisions of Law 1581 of 2012 and Decree 1377 of 2013, must be sent to:
Entity: QUIRÓFANOS EL TESORO S.A.S Dependency: Quality, user service Physical address: Carrera 25 A No. 1 A Sur – 45, Floor 4. Medellín – Antioquia Email: [email protected] Telephone: 448 8057
Some of the particular functions of this area in relation to Personal Data are:
Validity of the databases
The databases that QUIRÓFANOS EL TESORO S.A.S have will be valid until the corporate purpose of the same is extinguished or the owners of the personal data revoke the authorization for the treatment.
Change and validity of this policy
If QUIRÓFANOS EL TESORO S.A.S, modifies this Policy or the Privacy Notice, the modified statement will be published here and in accordance with the provisions of the Law and this Policy, with the date of the update, without prejudice to the fact that it may be disclosed by others. means, such as sending emails, physical materials within the company, posting a notification on the website or social networks.